We aim to make NHM an exciting, educational, and enjoyable experience for everyone. If you have any questions about your visit and the services we offer, contact our Call Center at 213.763.3466 or

Wheelchair Access

All exhibits are accessible for wheelchairs and strollers, with the exception of strollers inside the Butterfly and Spider Pavilion. Wheelchairs are available on a first-come, first-serve basis and can be checked out by leaving a driver's license or other form of valid identification. Inquire with our Guest Relations staff once you arrive. 

Accessible Parking

Accessible parking is available in NHM car park. 

Accessible Restrooms and Family Lounge

Wheelchair accessible and all-gender restrooms are available throughout the museum once the inside of the museum is open. Our Family Care Lounge is available for guests on Level 2 in the Bird Hall. 

Service Animals

Service animals, as defined under the Americans with Disabilities Act, on a leash and under the owner’s control, are welcome at the Museum. If the dog is barking excessively or not housebroken, the handler may be asked to remove the dog from the museum.

Sensory Sensitivity

For those who may experience sensory sensitivity, we provide free kits, including noise cancelling headphones, a fossil stress ball, a sensory guide, and fidget cube. Kits are available to borrow on a first-come, first-served basis and can be checked out by leaving a driver's license or other form of valid identification. Inquire with our Guest Relations staff once you arrive. 

Additionally, you can plan your trip by using these resources:

Visual Checklist
Social Narrative 
Sensory Guide 

Sensory-Friendly Dinosaur Encounters Show

Our Sensory-Friendly Dinosaur Encounters show occurs the second Saturday of each month at 11:30 am. Sign up for our newsletter to get regular updates and more.

Fun, educational, and interactive, Dinosaur Encounters features NHM's life-size dinosaur puppets. Our Sensory-Friendly Dinosaur Encounters performance provides a warm welcome to guests who need a less stimulating environment and the opportunity to move around during the show.

*schedule subject to change

NHM experiences lower-sensory days with generally fewer visitors and quieter hours that vary from time of day and time of year. For more information, please contact our Call Center at 213.763.3466 or

Deaf or Hard of Hearing

All exhibits (with the exception of the Gem and Mineral Hall and Bird Hall) contain videos with open captioning. At our 3D theater (currently closed), CaptiView closed captioning and assistive listening devices are available for our movies upon request from theater staff. American Sign Language interpretation or CART services are provided at no fee for all public programs, lectures, and tours. To request ASL interpretation or CART services, please contact at least two weeks in advance of your visit.

Free Access to the Museum

As your Natural History Museum of Los Angeles County we celebrate the diversity of our audiences and are committed to doing so with equity, accessibility, and inclusion in mind. We aim to serve our community and offer a variety of programs to see the Museum for free. Learn more about our programs.